Shipping Policy
Last updated: May 12th, 2025
At Monster Metabolix, we’re committed to delivering your favorite products as quickly and efficiently as possible. This Shipping Policy outlines the terms and procedures related to order processing, shipping methods, costs, and delivery timelines.
Order Processing Time
All orders placed on our website are processed within 1 to 2 business days (Monday through Friday, excluding holidays). Orders placed after 2:00 PM (EST) may begin processing the following business day.
Once your order has been processed, it will be handed off to the selected shipping carrier for delivery.
Shipping Methods & Delivery Times
We offer a range of shipping options to meet your needs. Delivery times begin after your order has been processed:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3–7 business days |
| Expedited Shipping | 2–3 business days |
| Overnight Shipping | 1 business day (if available) |
Note: Shipping times may vary depending on your location and carrier performance, especially during peak seasons.
Shipping Costs
Shipping charges are calculated at checkout based on your selected shipping method and delivery location. Any promotions offering free shipping will be clearly communicated on our website.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this to monitor your shipment’s progress and estimated arrival.
Shipping Restrictions
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We currently ship to all 50 U.S. states.
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We can ship to P.O. Boxes or APO/FPO addresses.
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International shipping is currently not available.
Lost or Delayed Shipments
If you have not received your order within the expected delivery timeframe, please contact our customer support at Support@mrmx.shop.com. We’ll work with the carrier to resolve the issue promptly.
If you have any questions please visit our Contact Us page and support will be happy to assist.